May 1, 2008
Could your Yahoo Store be converting better?
Everyone knows that when you do a search for anything on the web, you will get thousands or millions of web pages to potentially look at but we all know you won't go past the first couple of pages in the search results. If your business website happens to be in those coveted top spots on the search engines, good for you! That is a feat all by itself as you already know. But could you be offering a better experience for your customers?
With millions of websites selling the same product offerings as you, using the same pictures and sometimes even using the same descriptions, you simply must do something to add to the WOW factor for your visitors. Take advantage of your sites position. You have worked hard to get the traffic and now its time to convert those shoppers into buyers! So try some of these things to make sure your customers not only buy from you but remember you and tell their friends.
1. Free Shipping or Shipping Specials - With the rising costs of fuel and transportation and the outrageous shipping costs, you should go out of your way to help offset those costs with your customers. Offer Free Shipping or Specials from time to time. If you cannot give away shipping, at least don't over charge your customers. Savvy shoppers are not stupid and usually they are shopping online to get a better deal than going somewhere locally. Remember that fact and you will get more sales.
2. Coupons - Your Yahoo Store has a built in coupon feature so use it! Surely you can run specials on products or offer a 10% off weekend. Instant discounts make shoppers act now. Take full advantage of your Yahoo Store by offering coupon codes to your shoppers. Always remember to make it worth while. Giving a 5% off coupon is ok but a 15 or 20% off coupon would get me to buy a lot faster.
3. Guaranteed Low Price - You may not have the lowest prices but you should offer a price match guarantee. Doing this tells your shoppers that you really want their business. So what if they happen to find it somewhere else cheaper. If they are willing to email you to get that same price so they can buy it from you is priceless. That is a loyal customer that will continue to shop from you in the future.
There are other things you can do but this is a good start. Remember, the customer is the hardest thing to get in any business. Don't let them get away once you get them on the hook. Do whatever you have to do to get the business and keep the business. A satisfied shopper will buy from you again and tell 2 friends. An unhappy shopper will never buy from you again and will tell 8 of their friends. Negative press spreads faster than good stuff…its just how it is. If you need Yahoo Store help we offer live video tutorials and if you are looking for a Yahoo Store designer, we can also help.










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